Hajari FAQ — Every Question, One Place

Go to hajari.vip/register and fill in your mobile number, choose a strong password, and submit the form. You will receive a one-time password (OTP) via SMS — enter it to verify your number and your account is ready. The whole process takes under two minutes. You do not need to upload any documents to start playing, though verification may be required before your first withdrawal.

No. Each player is allowed one hajari account only. Duplicate accounts are detected automatically and may result in the suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset option on the login page rather than creating a new account.

On the login page, tap "Forgot Password" and enter the mobile number linked to your account. An OTP will be sent to that number. Enter the OTP, then set a new password. If you no longer have access to the registered mobile number, contact support at [email protected] with your account details for manual verification.

You must be at least 18 years old to register and play at hajari. By creating an account you confirm that you meet this age requirement. Hajari reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed immediately and any balance returned.

Account detail changes — including mobile number updates — must be requested through support at [email protected]. This is to protect your account from unauthorised changes. Provide your registered number and a brief explanation of what needs updating. Most requests are processed within 24 hours.

Hajari supports bKash, Nagad, and Rocket for both deposits and withdrawals. These are the three most widely used mobile financial services in Bangladesh, so most players can transact without needing a bank account. All three methods are available 24 hours a day, seven days a week, with no additional fees charged by hajari.

The minimum deposit at hajari is ৳100. There is no maximum deposit limit for standard accounts, though VIP accounts may have higher limits available. Deposits are credited to your hajari balance instantly once the mobile payment is confirmed on your bKash, Nagad, or Rocket app.

Most hajari withdrawals are processed within 5 to 15 minutes for verified accounts. During peak hours — typically evenings and weekends — processing may take up to 30 minutes. Same-day processing is guaranteed for all withdrawal requests submitted before midnight. If your withdrawal has not arrived after 60 minutes, contact support with your transaction reference number.

The minimum withdrawal at hajari is ৳200. Withdrawals must be sent to the same mobile wallet used for your most recent deposit — this is a security measure to prevent fraud. If you need to withdraw to a different number, contact support before submitting the request.

First, check that the payment was completed successfully in your bKash, Nagad, or Rocket app and that you received a confirmation message. If the payment went through but your hajari balance has not updated after 10 minutes, take a screenshot of the payment confirmation and send it to [email protected] with your registered mobile number. The team will manually credit your account after verifying the transaction.

New hajari players receive a welcome bonus on their first deposit. The bonus amount and percentage are displayed on the registration page and may vary based on current promotions. The bonus is credited automatically after your first qualifying deposit — no promo code is needed. Check the current offer when you register for the latest terms.

Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw it as real cash. For example, a 10x wagering requirement on a ৳500 bonus means you need to place ৳5,000 in total bets using that bonus before it converts to withdrawable funds. Progress is tracked automatically in your account dashboard. Bets on all hajari games count toward wagering unless stated otherwise in the specific bonus terms.

Every hajari account has a unique referral link in the account dashboard. Share this link with friends — when they register using your link and make their first deposit, you receive a referral bonus credited to your account. There is no limit on how many friends you can refer. Referral bonuses are subject to the same wagering requirements as other promotional bonuses.

Yes. The hajari VIP Club offers progressively better bonuses at each tier — including higher cashback percentages, exclusive reload bonuses, birthday rewards, and lower wagering requirements. VIP points are earned automatically on every bet across all game categories. The more you play, the faster you climb through the tiers and unlock better rewards.

All hajari games use a certified random number generator (RNG) that is independently audited. Game results cannot be influenced by the platform or any player. The RTP (return to player) percentage for each game is verified and displayed on the game card before you start. You can view the fairness certificate for any game from the info panel inside the game lobby.

RTP stands for Return to Player — it is the percentage of all wagered money that a game pays back to players over time. A 97% RTP means that for every ৳100 wagered across all players, ৳97 is returned as winnings on average. Higher RTP means better long-term value for players. Hajari maintains an average RTP of 97% across its game library, which is above the industry standard of 95–96%.

Yes. Most hajari slot games and fishing games have a demo mode that lets you play with virtual credits after creating a free account. Live casino tables and card games like Rummy require a real-money balance to join, but you can watch live tables without betting to get a feel for the game before committing funds.

Every real-money bet placed on any hajari game earns VIP points — slots, live casino, card games, fishing games, crash games, and table games all count. Points are credited automatically after each bet and accumulate toward your VIP tier. Visit the VIP Club page to see the current point rates and tier thresholds.

Visit hajari.vip/app on your Android phone and tap the download button to get the APK file. Before installing, go to your phone's Settings → Security → and enable "Install from unknown sources" (or "Allow from this source" on Android 8+). Once enabled, open the downloaded APK file and follow the installation prompts. The app supports Android 5.0 and above, including budget devices with 1 GB of RAM.

Currently the hajari app is available for Android only. iPhone and iPad users can access the full hajari platform through the mobile browser at hajari.vip — the website is fully optimised for iOS Safari and Chrome and provides the same game library and features as the Android app.

Try these steps in order: (1) Check your internet connection — switch between mobile data and Wi-Fi to see if one works better. (2) Close the app completely and reopen it. (3) Clear the app cache from Settings → Apps → Hajari → Clear Cache. (4) Uninstall and reinstall the latest version from hajari.vip/app. If the issue persists after reinstalling, contact support with your device model and Android version.

Since the hajari app is distributed as a direct APK rather than through the Play Store, updates are not automatic. When a new version is available, you will receive a push notification inside the app. Tap the notification to go to the download page, download the new APK, and install it over the existing version — your account data and settings are preserved during the update.

Hajari uses SSL encryption on all data transmitted between your device and the platform. Financial transactions go through the secure APIs of bKash, Nagad, and Rocket — hajari never stores your mobile wallet PIN or password. Your account data is held on encrypted servers and is never sold or shared with third parties. For full details, see our Privacy Policy.

Yes. Hajari supports daily, weekly, and monthly deposit limits that you can set from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this cooling-off period is intentional to help you stay in control. Limits can be reduced at any time with no waiting period. Visit our Responsible Gaming page for the full range of tools available.

Self-exclusion lets you block access to your hajari account for a set period — options range from 1 week to permanent closure. To apply self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your preferred duration. The account will be locked within 24 hours. During the exclusion period, you will not receive any promotional emails or bonus offers. Learn more on the Responsible Gaming page.

Change your password immediately from the login page using the "Forgot Password" option. Then email [email protected] to report the suspected unauthorised access. The support team can review your login history, freeze any pending withdrawals, and help you secure your account. Never share your password or OTP with anyone — hajari staff will never ask for your password.